Certification ITIL
The fundamental purpose of Configuration Management is to establish and maintain the integrity and control of software and hardware products (e.g. servers, source code, patches, documents, CPU s etc) throughout a project s life cycle. The British Educational Communications and Technology Agency (BECTA) has developed the Framework for ICT Technical Support (FITS) and is based on ITIL, but it is slimmed down for UK primary and secondary schools (which often have very small IT departments).
Common problems associated with ITSCM are any issues that prevent an organization from committing to continuity management in terms of both implementing the process and maintaining it. The resulting benefits, especially when a disaster is prevented or quickly controlled, can sometimes outweigh the associated difficulties and costs. Certification ITIL When protecting information it is the value of the information that has to be protected.
Part of ITIL is maintaining a CMDB (Configuration Management Database). The available ITSM literature has a distinct operational flavor, but also shades into software quality and architectural concerns (especially related to infrastructure, capacity, and operability), while usually steering clear of project management and actual software development.
That is what most of its users make of it, probably because they have such a great need for such a model.